Frequently Asked Questions (FAQ)

How can I pay ?

We accept all major debit and credit cards via PAYPAL and no you don’t have to have a PAYPAL account but can pay as a “one off”. You can also pay by Stripe and we can send you a link. We can if you wish accept bank transfer.

How long will my order take?

Order duration depends on a number of factors, but generally orders are completed within 7-10 days, but we can consider an express service for urgent orders.

What artwork do I need?

We need the highest resolution artwork possible, the better the artwork the better the final product will be, ideally an EPS, or high resolution vectorised logo for print. But we can generally work with most forms of artwork. For all orders we will provide an artwork proof for you to check that you are completely happy prior to production.

What is your returns policy?

Goods cannot be returned if customised or soiled in anyway